Privacy Policy
At 3D Canvas Print (“we”, “our”, or "us"), we are committed to safeguarding the personal information of our customers and collaborating artists. This Privacy Policy explains how we collect, use, store, and protect your data when you visit www.3dcanvasprint.com or participate in our artist collaboration program.
By using our website or submitting artwork to our platform, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a.Customer Information
• Name, email address, and contact number
• Billing and delivery addresses
• Payment details (processed securely through third-party payment providers)
b. Artist & Collaborator Information
• Payment Credentials:
Bank account details required for commission payouts.
• Tax Information:
Identification numbers necessary for tax reporting and compliance.
• Portfolio Data:
Artist bios, social media handles, profile images, and related materials.
c. Design Files & Artwork
High-resolution artwork, images, and metadata submitted for 3D canvas print production and optional gold-foil finishing.
d. Technical Information
IP address, browser type, device type, and usage data collected through cookies and similar technologies.
2. How We Use Your Information
We use collected information for the following purposes:
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Order Fulfillment:
Processing transactions and delivering premium 3D canvas prints.
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Artist Management:
Calculating sales, administering commission payouts (including the standard 20% artist commission), and maintaining artist profiles.
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Communication:
Providing updates on orders, artist earnings, platform changes, or customer inquiries.
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Service Improvement:
Enhancing our 3D canvas printing processes and improving website functionality.
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Legal Compliance:
Meeting obligations related to tax reporting, accounting, fraud prevention, and e-commerce regulations.
3. Artist Commissions & Public Profiles
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Public Display:
If you choose to list your artwork publicly, your selected artist name, bio, and portfolio information will be visible to website visitors.
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Financial Data:
Payment information is stored using secure encryption and shared only with financial institutions or payment processors necessary to complete commission payouts.
4. Data Protection & Security
We implement industry-standard security measures, including:
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SSL encryption for all data transmitted through our website
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Secure payment gateways to ensure we do not store sensitive credit card information
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Restricted access controls so only authorized personnel may handle payout-related or sensitive data
Although no online system can guarantee absolute security, we take all reasonable
steps to protect your information.
5. Third-Party Services
We share information with third parties only when necessary to operate our business:
• Logistics Providers: For shipping and delivery of prints
• Financial Institutions: For payment processing and commission payouts
• Hosting & Cloud Services: For secure storage of artwork files and website data
We do not sell, rent, or trade your personal information or artwork data to advertisers or unrelated third parties.
6. Data Retention
We retain personal and financial information only for as long as required to:
• Provide services
• Maintain active artist accounts
• Comply with legal, tax, and accounting obligations
Once data is no longer required, it is securely deleted or anonymized.
7. Your Rights
You may request to:
• Access your personal data
• Update or correct your information
• Delete your customer or artist profile
Artists withdrawing from the platform may be subject to a short processing period to finalize pending commission payouts.
To submit a data request, contact: eddyson@adspace.com.sg
8. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services or legal requirements. Continued use of our website after updates constitutes acceptance of the revised policy.
Last Updated: September 2026
