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Privacy Policy

At 3D Canvas Print (“we”, “our”, or "us"), we are committed to protecting the personal information and privacy of our customers and collaborating artists. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit www.3dcanvasprint.com or participate in our artist collaboration program.

By using our website or submitting artwork to our platform, you agree to the terms outlined in this policy.

1. Information We Collect
We may collect the following types of information:
a. Customer Information

  • Name, email address, and contact number.

  • Billing and delivery addresses.

  • Payment details (processed securely via third-party providers).

b. Artist & Collaborator Information

  • Payment Credentials: Bank account details or PayPal information for commission payouts.

  • Tax Information: Identification numbers required for tax reporting on earnings.

  • Portfolio Data: Artist bios, social media handles, and profile images.

c. Design Files & Artwork

  • High-resolution artwork, images, or metadata submitted for 3D embossing and gold foil production.

d. Technical Information

  • IP address, browser type, device type, and usage data via cookies.
     

2. How We Use Your Information
We use the information we collect to:

  • Fulfill Orders: Process transactions and deliver premium prints to customers.

  • Artist Management: Calculate sales, manage commission payouts (e.g., the 20% artist commission), and maintain artist profiles.

  • Communication: Update you on order status, artist earnings, or customer inquiries.

  • Improvement: Optimize our 3D embossing techniques and website user experience.

  • Compliance: Fulfill legal, accounting, and tax obligations related to e-commerce sales.
     

3. Artist Commissions & Public Profiles

  • Public Display: If you list your artwork, your chosen artist name and bio will be visible to the public.

  • Financial Data: We use secure encryption to store payment details for commissions. We only share this data with financial institutions necessary to process your payouts.


4. Data Protection & Security
We implement industry-standard security measures, including:

  • SSL Encryption for all data transmitted through the website.

  • Secure Payment Gateways to ensure we do not store sensitive credit card information on our servers.

  • Access Controls ensuring only authorized personnel handle artist payout and contact data.


5. Third-Party Services
We share information with third parties only when necessary:

  • Logistics: Delivery partners for shipping prints.

  • Financials: Payment processors and banking platforms for commissions.

  • Hosting: Secure cloud servers that store artwork and website data.


We strictly do not sell or rent your personal information or artwork data to third-party advertisers.

6. Retention of Data
We retain personal and financial information only as long as necessary to fulfill the purposes outlined (e.g., active artist accounts) or as required by law (e.g., tax records).

7. Your Rights
You may request to view, update, or delete your personal data or artist profile at any time. For artists, withdrawing from the platform may require a cooling-off period to finalize any pending commission payouts.
Contact us for data requests: sales@3dcanvasprint.com

8. Changes to This Policy
We may update this policy to reflect new features in our artist marketplace. Continued use of the website constitutes acceptance of the revised policy.

Last Updated: May 2026

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